Returns & Exchanges
At South Holmestead Saddlery Ltd IE, we want you and your horse to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange unused items within 30 days of delivery.
Initiate Your Return
Log in to your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Package Your Gear
Ensure items are in their original, clean condition with all tags attached, and pack them securely in the original shipping box.
Ship to Our Warehouse
Affix the provided return label and drop the package off at any authorized courier location across Ireland.
Receive Your Refund
Once our team inspects the saddlery or apparel, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing